Privacy Policy

At The Clothing Communal, we are committed to safeguarding your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. By accessing or using our platform, you consent to the practices described in this policy.

 

Information We Collect:

User Account Information: When you create an account on The Clothing Communal, we collect personal information such as your name, email address, and password. 

Communication: We may collect information from your communications with us, including emails, messages, and support inquiries.

Usage Data: We collect data related to your usage of The Clothing Communal, such as your activity on our website and the items you view or purchase.

Payment Information: If you make payments on our platform, we collect payment-related information, such as your credit card or payment details. Please note that we use secure third-party payment processors to handle transactions, and we do not store your payment information on our servers.

 

How We Use Your Information:

Personalization: We use your information to provide a personalized experience on our platform, such as recommending clothing items that match your preferences.

Communication: We may use your email address to send you updates, newsletters, and important announcements related to The Clothing Communal. You can opt out of these communications at any time.

Transaction Processing: We use your information to process transactions, including membership renewals, and to provide customer support.

Improvement: We analyse user data to improve our platform’s functionality, user experience, and services.

Information Sharing:

With Third Parties: We may share your information with trusted third-party service providers who assist us in delivering our services, such as payment processors or shipping companies. These third parties are obligated to protect your information.

Legal Requirements: We may disclose your information if required by law, legal process, or government authorities.

Security:

We take data security seriously and have implemented measures to protect your information from unauthorised access, disclosure, alteration, or destruction. However, please be aware that no method of data transmission over the internet is entirely secure, and we cannot guarantee the security of your data.

Your Choices:

Access and Update: You can access and update your account information by logging into your account settings.

Communication Preferences: You can manage your communication preferences by adjusting your notification settings or unsubscribing from marketing emails.

Data Deletion: You can request the deletion of your account and personal information by contacting our customer support team.

Children’s Privacy:

The Clothing Communal is not intended for use by individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take appropriate steps to remove the information.

Changes to this Policy:

The Clothing Communal may update this Privacy Policy from time to time to reflect changes in our practices or services. We will notify you of any significant changes by posting a revised version on our website.

Contact Us:

If you have questions or concerns about our Privacy Policy or how your personal information is handled, please contact our customer support team.

Thank you for being a part of The Clothing Communal community. We are committed to providing a secure and enjoyable experience while fostering sustainable fashion practices.